Turn salon DMs into booked clients with My title.
AI that replies in seconds, qualifies leads, and drives purchases 24/7. Built for businesses on Instagram.
Plans start at $11/month when billed annually
What the platform handles
- Instant Answers to Price, Stock, Shipping
- Schedule Visits and Appointments
- Send Carts, Discounts, Payment Links
- Human Handoff Anytime
EASY START
PlugDialog Demo
Hi, this is Radiant Glow Salon. We have openings starting tomorrow. What would you like to book?
2:15 PMTry a message to see how it replies.
Everything You Need toGrow Sales from Instagram
Quick replies, qualified leads, and more revenue — without manual work.
Based on aggregated data. Results vary.
Your followers want answers now. Manual replies can't keep up.
Quick replies, organized inbox, and human handoff when needed.
Manual replies take too long
People message when interest is highest.
Up to 67% abandon after a 1+ hour wait
Inboxes get messy
Teammates overlap, answers duplicate, and leads slip through.
About 40% of leads never reach the CRM
Repeat questions waste time
Price, shipping, booking — same answers every day.
~18 hours per week spent on repeat inquiries
Every DM, sorted right away
Greets customers 24/7, understands intent, and collects what your team needs — so no lead is missed.
- Route by intent and keywords
- Auto-sync to Google Calendar or CRM
- Faster replies
- Better lead qualification
Personalized flows that turn chats into orders
Share product cards, availability, and payment links at the right moment to help ready-to-buy followers check out.
- Calendar integrations + reminders
- A/B tests for offers + discounts
Revenue visibility across the inbox
See which conversations drive revenue, save time, and lift average order value. Track what AI handled — and what humans closed.
- Significant cost reduction
- Attribution per campaign
Bring a human in only when it's needed
VIPs, urgent issues, or complex cases route to the right teammate with full context — no repeat questions.
- Unlimited concurrent conversations
- Higher repeat purchase rate
Based on aggregated data. Results vary.
Before & after AI
The Transformation is Real
Fast, consistent answers end slow replies and missed leads — see the before & after.
Before
- Slow replies = lost sales
- Missed leads during off-hours
- Hours spent on repetitive questions
- High customer support costs
- Limited scalability when DMs spike
- Inconsistent customer experience
WITH AI
- Instant responses 24/7
- Up to 19% increase in conversions
- 91% customer satisfaction
- Reduced support costs across the team
- Unlimited scalability
- Consistent, personalised experience
Help and sell in one place
Customers ask. AI replies. AI shares product or info, sends safe payment or page links, and guides the next step — buy, book, or learn more.
Instant Answers in DMs
PlugDialog responds instantly to common questions on price, stock, hours, and services - keeping customers engaged.
- 24/7 coverage
- Understands context & intent
- Human handoff anytime
Convert Chats to Revenue
Send quotes, discounts, and payment links right in Instagram DMs to close the sale faster.
- Discount codes & upsells
- Payment links in DMs
- Order updates
Multi-Language Replies
It detects the customer's language and responds naturally, helping you scale globally.
- Auto language detection
- 50+ supported languages
- Localizable templates
Every lead and request routed
AI collects name and need from each DM — sales, support, or booking — and keeps it inside the assistant with optional sync to Google Calendar, your CRM, inbox, or calendar. No one gets missed.
NO LEADS OR REQUESTS LOSTCapture & Qualify Leads
Collect customer details and qualify intent automatically, then export to Sheets or your CRM.
- Auto contact capture
- Lead scoring
- CRM or Google Calendar sync
Faster Support, More Sales
Never lose a sale to slow replies. PlugDialog replies in seconds, 24/7.
- Under 15s avg reply time
- Always-on availability
- No queues
Analytics That Matter
Track DM volume, reply speed, leads, bookings, and revenue driven by Instagram conversations.
- Leads & bookings tracked
- Reply time trends
- Revenue attribution
How it works
One inbox for every DM
Connect Instagram. Turn on automation. Track results — in one inbox.
Works with your other tools. Sync data both ways — without leaving Instagram.
Step 1
Create account
Choose a template for your business and follow the quick checklist.
- Quick checklist
- Ready-made flows for commerce, services, creators and more
Step 2
Connect Instagram
Securely link your Business account to sync conversations.
- Meta-approved connection
- Sync recent DMs
Step 3
Turn on automation
Auto-capture leads, answer FAQs, and route to a person when needed.
- Welcome & sales flows
- Instant alerts for hot leads
Customer Stories
Real results from our customers
See how teams turn DMs into sales — quicker replies, higher conversion, fewer hours.
“At first I wasn't sure about letting AI answer my clients on Instagram, but PlugDialog made it super natural. Most people don't even realize it's a bot.”
Pricing
Flexible pricing that scales with your conversations
Start free and pay only for conversations that happen — no hidden fees, no interruptions.
Special
- 200 active dialogues a month
- Booking and lead capture
- Unlimited knowledge base
- Google Calendar sync
- Auto-upgrade to Super at limit
- 24/7 support
Super
- 500 active dialogues a month
- Booking and lead capture
- Unlimited knowledge base
- Google Calendar sync
- Auto-upgrade to Ultra at limit
- 24/7 support
Ultra
- 800 active dialogues a month
- Booking and lead capture
- Unlimited knowledge base
- Google Calendar sync
- Fair overage: $0.08 per extra active dialogue
- 24/7 support
Replies are sent in seconds (avg ~12s), 24/7 — so you don't lose sales after hours or on weekends.
Turn Instagram DMs into Revenue — Starting Today
Connect and see your first automated replies in minutes.
GDPR ready · Meta approved · Human override in one click